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Meet the New AZROC Leadership Team
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Meet the team that promotes quality construction by Arizona contractors through a licensing and regulatory system designed to protect the health, safety, and welfare of the public.

When: 8/25/2015
8:00 am - 9:30 am (Check in - 7:30 am)
Where: Phoenix Airport Marriott
1101 N. 44th St.
Phoenix, Arizona  85008
United States
Contact: Lisa Rugloski

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Meet the team that promotes quality construction by Arizona contractors through a licensing and regulatory system designed to protect the health, safety, and welfare of the public.


  • Changes the team has made
  • New process for homeowner complaints
  • Process for license renewal
  • Future goals of the AZROC and more!


Jeff Fleetham - Director

Governor Doug Ducey appointed Jeff Fleetham as Director of the Arizona Registrar of Contractors on February 9, 2015. He has a wide-ranging background in public and private sector industries, including construction, consumer products, consulting, and dispute resolution. 

Director Fleetham’s father moved the family to the Valley of the Sun from Oregon in 1959. His father founded Fleet Construction Company in 1962. Fleetham’s introduction to the construction industry began with the family business as soon as he was able to carry a water bucket to crewmembers on job sites and continued through the summers and after school. He left the family business and embarked on a career in the consumer products industry in 1975. In 2001, rejoined Fleet Construction Co., Inc. as Vice President.

He worked as an inspector with the Registrar of Contractors from January 2007 through September 2013. His responsibilities included inspection of commercial and residential construction projects in response to complaints filed against licensed contractors; making recommendations for construction repairs; investigation of illegal activities; developing department standards and licensing requirements; and training of compliance investigators, among other duties. He was awarded a Certificate of Commendation and Certificate of Appreciation for Outstanding Service from the ROC in 2013.

On September 27, 2013, he left the Registrar of Contractors and founded 12-88 LLC, focusing on assisting homeowners and contractors resolve disputes. 

He is a member Arizona Building Officials (AZBO), where he was named Member of the Year 2013/2014, Central Arizona Chapter of the International Code Council (ICC); International Code Council, holding multiple certifications, and National Federation of Independent Business (NFIB).

He attended Tavan grade school and Arcadia High School in Phoenix. He has three children and four grandchildren all currently living in the Phoenix metro area.

Wilma Dengavi - Assistant Director Licensing

Wilma Dengavi began working for AZ ROC in 1995 and has had oversight over various administrative and financial services including: Agency Business Operations, Call Center, Information Technology, Human Resources, Mail Room, Purchasing, Accounting, Payroll, Budget, Audit, Leases, Vehicles, and other Administrative and Finance related functions. In December 2005, Wilma was appointed to the position of Assistant Director over Administrative and Financial Services, in late-2009 assigned oversight over AZ ROC Recovery Fund and the ROC Examination Program, and in 2012, oversight over ROC state-wide support services.

Asst. Dir. Dengavi also serves as AZ ROC Tribal Liaison and sat on the Agency Incentive Pay Steering Committee, Transportation Committee, is a member of AZ ROC Administrative Team and served as the Agency Ombudsman from 2005 to 2008.

She holds a Bachelor of Science Degree in Business with an emphasis in Accounting, later earning the designation of Certified Public Manager from ASU. She has over 35-years of experience in; Local, Tribal, Federal and State governments, is a former Treasurer of the Hopi Tribe, member of the Arizona Affirmative Action Association, NASCLA Accredited Examination Program Committee, the Government Finance Officers Association, National Institute of Government Purchasing, Economic Development Board, and a current member of Arizona and National Society of Certified Public Managers.

Jeff Wills - Chief of Compliance Licensed Contractors / Unlicensed Activity

Jeff Wills began his construction career in 1999 working as a third-party inspector for Motorola at their Chandler, AZ location within their clean room and fabrication facilities. A short time later, he moved on to Intel Corporation inspecting clean room stainless steel piping and connections for microchip production.

In 2001, Chief Wills went to work for a large national homebuilder in the Phoenix-area as a Warranty Customer Service Representative and within a few years he was afforded the opportunity to supervise the customer service department as the Director of Warranty Customer Service.

In 2005, he was asked to oversee the warranty customer service department and their JD Power rating system of a competing national homebuilder. As with many in the industry, though, due to the economic downturn during that time, he was forced to change gears and in Oct. 2007 Chief Wills went to work for AZ ROC as an Inspector. While there, he performed numerous jobsite inspections as well as working on other projects within the agency. In Dec. 2012, he was promoted to Assistant Chief of Inspections supervising 18 Construction Inspectors statewide.

In late-summer 2013, Chief Wills returned to the national homebuilding scene accepting the position of Special Projects Construction Manager. In this position, he oversaw and managed class action lawsuit repairs, difficult construction situations and day-to-day homeowner and contractor interaction.

Knowing Chief Wills’ public and private experience, Director Fleetham asked him to return to AZ ROC to serve as the Chief of Compliance in Mar. 2015. In this position, Chief Wills and his staff are tasked with ensuring all licensed contractors are performing work in a professional and workmanlike manner; adhering to the rules and regulations set forth by the State of Arizona. Chief Wills and his staff also ensure unlicensed entities operating outside of statute and state law are penalized and cited within the boundaries of Contracting Without a License. 

James Hanson - Chief Counsel Legal / Recovery Fund

James Hanson is an Arizona native and serves as AZ ROC’s Chief Counsel. After graduating from Paradise Valley High School, he attended Thomas Aquinas College, in Santa Paula, CA, where he earned a Bachelor’s Degree in Liberal Arts.

After graduating, Chief Counsel Hanson worked briefly at a winery in Oregon and then moved back to Arizona to begin teaching Latin at Veritas Preparatory Academy, a charter school in Phoenix, for six years.

While teaching, Chief Counsel Hanson attended the Sandra Day O’Connor College of Law at Arizona State University, where he received his Juris Doctor and also obtained a Master’s Degree in English Literature.

Chief Counsel Hanson practiced construction law in Scottsdale at a private firm prior to joining AZ ROC. 


PREPAYMENT IS REQUIRED – the HBACA will not be invoicing for this event. 
Advanced registration is recommended due to limited seating. Anyone coming without a reservation must bring a check/cash for $55. Cancellations must be received in writing by 4:00 p.m. Monday, August 17, 2015. Cancellations received after that time and no-shows will not be refunded. Please return with payment to HBACA at address below (make checks payable to HBACA and write event title on check). 

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